Get Your online Therapy Questions Answered Here

Online therapy, also known as Teletherapy, is a convenient way to access mental health support through video calls, phone calls, or secure messaging platforms. It allows you to connect with a licensed therapist from the comfort of your home or any private space.

To get started, you'll book an appointment through our website. Before your session, you'll receive a secure link to join a video call with your therapist. All you need is a stable internet connection, a device with a camera and microphone, and a quiet, comfortable space.

Online therapy is flexible, accessible, and just as effective as in-person therapy for most mental health concerns.

The first session is an opportunity to get to know your therapist and share your reasons for seeking therapy. Your therapist will ask about your background, current concerns, and goals for therapy. This session helps lay the foundation for a supportive and collaborative therapeutic relationship.

No, we currently do not offer couples therapy. However, we can provide referrals to trusted professionals who specialise in this area.

Yes, we provide tailored therapy sessions for children and teens. Our therapists are experienced in addressing common challenges in younger clients, such as emotional regulation, anxiety, social skills, and family dynamics.

Research shows that online therapy is just as effective as in-person therapy for most issues. It offers the added convenience of accessing support from the comfort of your home.

No special preparation is required. However, it can be helpful to think about the issues you’d like to discuss or any goals you’d like to achieve through therapy. If you’re feeling unsure, that’s okay too—your therapist will guide the conversation.

Therapy can help with a wide range of issues, including but not limited to:

• Anxiety and stress

• Depression

• Relationship challenges

• Emotional regulation

• Trauma and PTSD

• Grief and loss

• Parenting and family dynamics

Most sessions are 50 minutes long. However, we also offer shorter or extended sessions based on your needs.

Yes, confidentiality is a cornerstone of our practice. What you share in therapy stays between you and your therapist, except in situations where there is a risk of harm to yourself or others or where disclosure is required by law.

Therapy is beneficial for anyone looking to better understand themselves, improve their relationships, or address specific mental health concerns. If you're unsure, we offer an initial consultation to discuss your needs and determine the best path forward.

Yes, you can choose the therapist you'd like to work with based on their bio and specialties listed on our website. If you're unsure, we can help match you with a therapist who best fits your needs.

We understand that life can sometimes get in the way, and unexpected situations may arise. If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. This allows us to offer the time slot to someone else who may need support.

To help you stay on track, you will receive multiple reminders before your appointment via email and text message.

Please note that cancellations made within 48 hours of your appointment will incur a charge for the full session fee.